FAQ

What is the condition of the item?

All items are brand new and unworn

What is the type of garment?

We use Men's and Women's cotton t-shirts and Men's Sweatshirts

Which is the method of printing?

We use Direct-To-Garment printing

Is the print environmentally friendly?

We use only water-based, pigmented inks which are safe for people and the environment

May I use more than one Promotion Code?

No, promotion code cannot be used in conjunction with any other code, discount, offer or promotion.


Colors and Sizes

What color t-shirts do you have?

We have in stock Black and White color T-shirts (Women's Fit), Black, Navy, Grey and White color T-shirts (Men's Fit) and Black color Sweatshirts

What size I can choose?

Men's T-shirts - Small (S) to XX-Large (XXL) sizes
Women's T-shirts - X-Small (XS) to X-Large (XL) sizes
Unisex Sweatshirts - Small (S) to XX-Large (XXL) sizes

Please note that all sizes are approximate and may vary by item. If you have any questions, or would like further information please contact us.

Payments

We accept PayPal and credit/debit card payments. If you choose to pay with credit/debit card you will be redirected to PayPal where you have to enter your card details. You don't need to have an account to do that. PayPal is safe and secure, that's why we choose them to protect us and our customers from online fraud.

Postage

Do you offer international postage?

Yes, we offer international postage.

Which countries do you post to?

We post Worldwide (with some exceptions) from the UK. If your country is not included in this list, please contact us for more information.

How much does it cost to post to my country?

T-Shirts:

UK customers: £2.45
European customers: £4.50
Rest Of The World (Zone 1): £5.50
Rest Of The World (Zone 2): £6.00

Sweatshirts:

UK customers: £4.50
European customers: £6.50
Rest Of The World (Zone 1): £7.50
Rest Of The World (Zone 2): £8.00

We offer reduced combined postage for more than one item, applied at the checkout.

We reserve the right to change our product's prices as well as shipping rates at any time without further notice.

Returns

Can I return the item?

We will exchange or refund all unworn items within 30 days of delivery.

If you wish to return the item please send it back to:

Flamentina UK
11 Bassingham Road
Norwich
Norfolk
NR3 2QT
United Kingdom

You have to pack your parcel up securely, preferably using its original packaging but removing the delivery label. Include a note with the reason for return, your name and address. Merchandise must be in new, unwashed, unworn condition, must not have any pet hair, dirt or any type of stains such as makeup, food and deodorant on them. Returned products are the buyer's responsibility until they reach the seller. The buyer is responsible for all the postage costs of items under all circumstances except where the item has been sent wrong size or color. If you have any questions please do not hesitate to contact us.

Thank you for visiting our store!